Effective Date: 7 September 2025
We are committed to protecting your privacy and handling your personal data responsibly.
1. Information We Collect
- Name, contact details, and payment information
- Booking preferences and travel details
- Communication history with our support team
2. How We Use Your Information
- To process and manage bookings
- To communicate with you regarding your reservation
- To provide customer support and service updates
- To improve our services and website experience
3. Data Sharing
We only share necessary booking details with our hotel partners (e.g. Hilton, Marriott). We do not sell or disclose your personal data to third parties for marketing purposes.
4. Data Security
We use secure systems and encryption protocols to protect your data. Access is restricted to authorised personnel only.
5. Your Rights
You have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
6. Cookies
Our website may use cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings.
7. Policy Updates
We may update this policy periodically. Changes will be posted on our website and take effect immediately.
8. Contact
For privacy-related enquiries, please contact:
Copyright © 2025 Calvaya - All Rights Reserved.